Shoptalk - Archives
Service. Webster defines it as The
act of serving; the performance of labor or offices for another.
At New England Door Closer, our definition
of service is as vast and varied as the products we stand
behind. It can be as routine as taking an order, as involved
as identifying a product from innoucous numbers, letters or
colors or as complex as interpreting vague architectural specifications
and converting obsolete numbers to current nomenclature.
The point is NEDC stands ready to serve in
whatever capacity you need. We offer personal representation
in selected areas of all six New England states. Our on the
road sales and service personnel offer free pick up and delivery
of closers for repair in addition to free delivery of all
new products, free on-site estimates and technical information.
Call 1-800-628-1071 for complete details.
Our repair service is one of many features
that makes NEDC truly unique. We can affect repairs to all
types of surface and concealed closers, some nearly 100 years
old and out of production for decades. Institutions take advantage
of this service because, often, the cost of a repair is less
than half the cost of a new replacementif it could even
be found. This not only extends the door maintenance budget
but because the same closer can be put back in the original
holes, labor is drastically reduced and the integrity of the
door and frame remain uncompromised. NEDCs repair service
is also environmentally sound as all waste oil, aluminum and
cast iron is recycled. In fact, the majority of our shipping
containers and packaging is recycled from previous users.
NEDC also does special architectural restoration
projects where door closers must conform to period specifications
or aesthetics. The Hearst Castle at San Simeon, The Fox Theater
in Detroit and the New York City Transit Authority are just
a few customers whove taken advantage of this unique
service. Additionally, NEDC provided door closers and related
hardware for Robert Deniros A Bronx Tale,
Cuba Gooding Juniors Chill Factor and Robert
Redfords upcoming The Legend of Bagger Vance.
While NEDC has enjoyed these diverse, higher
profile projects, the everyday individual service given to
our customers is the foundation of our existence. Our ability
to get customers the right closers, exit devices, hinges,
locks, astragals, thresholds, pushes, pulls, pieces and parts
the first time and explain their various uses is virtually
unmatched in todays hardware world. Give us a call today
or email your request and experience it for yourself.
Need More Info?
Let us know!
Call us toll-free at 1-800-628-1071; use our
contact page or email our
technical staff directly. They can help you with technical
information as well as pricing.
So they may better assist you, please be sure
to leave your name, where you're calling from and the best
way you can be reached. Thanks for your inquiry!